HOW TO QUALIFY FOR GIFTING
WHAT CAN I GIFT?
Any item that is available for Gifting will have the Gift button under the main item options available to press. Certain items are not possible to gift due to the items’ functionality and limitations. In general, items that may be purchased directly as gifts are costumes, accessories, pets, mounts, and most of the items under the usable tab.
TO WHOM CAN I SEND GIFTS?
You can send gifts to other players as long as you know their in-game name/character nickname. Simply type the in-game name of that player’s character in the Recipient’s Name field or click the dropdown button under it to choose the name from your Friends List.
CAN I REFUND OR REVERSE A GIFT THAT I SENT TO ANOTHER PLAYER?
Gifts sent cannot be refunded or reversed. We will not be held responsible for gifts sent to players who are not their intended recipients, e.g. due to a spelling error in the other player’s in-game name you submitted. Please be sure to double-check the intended recipient’s name before gifting.
HELP! MY ACCOUNT WAS HACKED, AND THEY USED IT TO SEND OUT GIFTS!
Please contact Game Support for assistance. We will be happy to investigate the issue for you.