• Elsword’s 1,000th Day Giveaway Ice Burner Issue Fix

    January 28th, 2014

    Elpeeps,

    At this time we have resolved the issue regarding players not receiving their Ice Burner reward from the Elsword’s 1,000th Day Giveaway event. Eligible players have been reissued a new coupon code for this reward.

    In order to properly receive your reward, you will need to redeem the supplied coupon code from your
    My Account > Transaction History > Coupon History and redeem it in-game via the Item Mall.

    Please visit the Redeeming Coupons guide here for more detailed instructions:

    https://elsword.koggames.com/guides/item-mall-security/redeeming-coupons/

    Thank you for your patience and once again we apologize for the inconvenience.

    Happy Ice Burning!

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